PRIVACY POLICY

ABOUT US

DECAKILA or its affiliates or subsidiaries (“DECAKILA” “our” “we” or “us”) wants you to be familiar with how we collect, use and disclose Personal Data. This Privacy Policy is designed with your needs in mind, and it is important that you have a comprehensive understanding of our Personal Data collection and usage practices, while ensuring that ultimately, you have control of your Personal Data provided to DECAKILA.

ABOUT THIS PRIVACY POLICY

This Privacy Policy explains how DECAKILA collects, uses, discloses and protects any Personal Data that you give us or that we collect from you. Should we ask you to provide certain information by which you can be identified when you use the services on our platform, it will only be used in accordance with this Privacy Policy and/or our terms and conditions for users. Under this Privacy Policy, “Personal Data” means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information DECAKILA has access to about that individual, except as otherwise specifically provided by applicable laws in your region. We will use your Personal Data strictly in accordance with this Privacy Policy.

How We Collect & Use Your Personal Data

In order to provide our services to you, we will ask you to provide Personal Data that is necessary to provide those services to you. We will only collect the information that is necessary for its specified, concrete, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

Depending on how you interact with DECAKILA, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.

Before using DECAKILA’s products or services, you may need to provide Personal Data. In some cases you may be able to opt not to disclose your personal data to DECAKILA. However, not providing DECAKILA with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.

We may use your Personal Data for the following purposes:

Providing, processing, maintaining, improving and developing our services to you.
Handling your questions or requests about our services,such as sending notifications.
Other purposes with your consent.

How We Disclose Personal Data

To comply with applicable laws or respond to valid legal procedures, DECAKILA may also disclose your personal data to law enforcement or other government agencies. DECAKILA may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.

How We Protect and Retain Your Personal Data

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. DECAKILA is committed to protecting your personal data; however, please note that no security measure is perfect.

We will retain your Personal Data for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service.

How to CONTROL YOUR PERSONAL DATA

DECAKILA recognizes that privacy concerns differ from person to person. Therefore, we provide examples of ways DECAKILA makes available to you to restrict the collection, use, disclosure or processing of your Personal Data and control your privacy settings.

If you have previously agreed to us using your Personal Data for the aforementioned purposes, you may change your mind at any time by writing or emailing us at dkmarketing@decakila.com.

Depending on applicable laws and regulations, you have the right to access, rectification, and erasure of any other Personal Data that we hold about you (hereinafter referred to as the request).

You may withdraw your consent previously provided to us for a particular purpose by submitting a request, including collecting, using, and/or disclosing your Personal Data in our possession or control.

Depending on the extent of your withdrawal of consent, please note that you may not be able to continue receiving the full benefit of DECAKILA’s products and services. The withdrawal of your consent or authorization will not affect the validity of our processing carried out on the basis of the consent up until the point of withdrawal.

Special information for parents

The DECAKILA websites are not directed to children, as defined under applicable law, and we do not knowingly collect Personal Data from children. It is, however, DECAKILA policy to comply with the law when it requires parent to guardian permission before collection, using or disclosing Personal Data of children. We car committed to protecting the privacy needs of children and we strongly encourage parents and guardians to take an active role in their children’s online activities and interests.

If a parent or guardian becomes aware that his or her child has provided us with his or her Personal Data without their consent, please contact us via dkmarketing@decakila.com. If we become aware that a child has provided us with Personal Data, we will delete his or her data from our files.

Updates to This Policy

DECAKILA reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.

Contact us

Your feedback is always welcome. If you have any questions or concerns about our privacy practices or your online privacy please do not hesitate to contact us. You may also contact us if wish to gain access to the personal data we hold about you, if you wish to request that your personal data be updated, rectified, deleted or blocked, or that we refrain from further use of your personal data, if you wish to withdraw any consents previously granted, or if you wish to object to the creation of individual user profiles.

You may reach out to us via: dslcom@dsl.sn.